Refunds & Returns

7-Day Return Policy

If an item arrives damaged, defective, or significantly different from the vendor's description, you have 7 days from the date of delivery to request a return or refund.

How to request a refund

• Go to your Orders page.
• Select the item and click Report an Issue.
• Provide photographic evidence of the issue.
• Our dispute resolution team will review the claim within 48 hours.

Refund Processing

Approved refunds are routed back to your original payment method via Paystack within 3-5 business days.